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A small team reads everythingSelf-host questions, a Rekey Cloud workspace, or a trial. Everything that lands here is read by a person, usually within a business day.
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Other ways to reach us
Discord
FastestThe team and the community are both in there, so most questions get answered before we see them.
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WrittenFor anything with detail: a migration, a self-host question, an account you cannot get into.
[email protected]Documentation
Self-serveIntegration guides, the API reference, and the MCP setup. Worth a look before the form.
Read the docsRequest a call
30 minutesEmail us to arrange a call about your use case. Nothing is confirmed until someone replies.
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When to expect a reply
- Discord
- Usually the fastest.
- Email, form
- Usually within a business day.
These are what usually happens, not a support SLA.
Partnerships and enterprise
Partnerships, enterprise plans, or a custom integration: tell us what you have in mind and we will tell you honestly whether it is something we can do now.
Email the partnerships team